Latest EPInsights - For now and the future, everyday. When someone decides to lead. Learning from innovation failure.
The hub for open debate that explores the perspective and thinking of leading consultants and operators in the hospitality market and industry. Recent Articles:For now and the future, everyday. Whether compostable, recyclable or bio-degradable Amadeus are just about as sustainable as a catering business can get. The leading food service company has been working hard, long before the recent increase in the war on waste and truly believe in having a responsivity to help solve some pretty big problems. From their legacy of being the Olympic caterer
When someone decides its important they lead. Jay Burgesson, Commercial Director at Food Show on the privilege of working with great talent from various backgrounds and why nurturing people through their careers is of the highest importance.If you don’t get a thrill watching one of your team do well, then somethings going wrong
Learning from innovation failure in tourism. Dr. Isabel Rodriguez from The University of Surrey has created the following videos as part of their project: The innovation journey of tourism entrepreneurs: evidence from the UK and Spain and policy implications (INNOVATE). Conducting numerous interviews with innovative entrepreneurs.Failing to succeed with an innovative venture is painful but valuableUpcoming Events:
The Great Service DebateThursday, 5th July 2018
EP and Penshee are collaborating this year by bringing together players from across the hospitality sector for the event series; The Great Service Debate. Over a roundtable breakfast discussion, the room discusses and debates two core questions: ‘What is great service?’ and ‘How do we achieve this across our industry?’Summaries of the first three sessions this year:- “He is our best Doorman, we employed him at the age of 65”
- “You are welcome to perform cartwheels in the lobby”
- “Look up for spiders and down for snakes”