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Why do companies still fall short even though they all talk about how more needs to be done in relation to supporting people?

Last Wednesday, the Government published a list of 200 companies who have failed to pay their employee’s minimum wage. Included are some big players across multiple sectors such as WH Smith and Lloyds Pharmacy who are listed as the two biggest offenders, but it does not go unnoticed that some hospitality businesses have found themselves on this list too.
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Asking the questions

Each year seems to set a whole new set of challenges for industry leadership teams to face. The industry is evolving at a fast pace and one can almost visibly see the split in the market between those who are being progressive, innovative and forward thinking, those who are struggling simply to survive and those who still operate as if it was 2019.
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