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“Fresh out of the tin”

If Robin Sheppard had followed his gut instinct, he would have gone into the advertising industry. Instead at 15 he stepped into the ballroom of a hotel and despite an extraordinary first night, he stuck with the hospitality industry and today is renowned for his Bespoke Hotels with its cherry on top, Hotel Gotham.
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Never let language stand in the way

Jannes Soerensen was a Golden Key Concierge (Les Clefs d’Or), who started his career in his native Berlin before embarking on a journey which saw him work in Paris, without originally speaking French; Barcelona, without speaking the native language; New York and London. From riding an orange scooter around the streets of Paris to taking advice from his concierge mentors to becoming one of London’s youngest General Managers of a five-star property, it has been some journey, with many lessons learnt along the way.
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