Latest EPInsights - 'Perfect Storm For Restaurants?', 'You Lost Me At Hello' And More.

The hub for open debate that explores the perspective and thinking of leading consultants and operators in the hospitality market and industry. Recent Articles:A perfect storm for restaurants?Brexit is pre-occupying the government at a time when ever higher minimum wage rates, soaring rents and an unfair business rate system are creating a perfect storm for the restaurant industry, say Bob Cotton and Miles Quest. “Rising wage bills, rising rates and rents, rising energy costs and rising food costs all impact on a restaurant’s four greatest cost centres.  A perfect storm is threatening to overwhelm all but the most efficient market-focused operator.”Read here: Without productivity increases (or price rises) these extra costs are cutting profits, directly and alarminglyYou lost me at hello – Are you falling at the first hurdle of the guest journey?Giles Gordon-Smith, Founder and Consultant at Penshee explains why the intention behind the service is crucial."The positive emotional impact of your hospitality will be felt by all those fortunate enough to encounter it."Read here: Why organisations must consistently achieve the levels of customer experienceFood Sits At The HeartThe Hospitality industry has many questions lingering in the air. There are concerns on the possible effect of Brexit and the lack of skilled chefs. Operations are seeking to reclaim space and kitchen space is at a premium. To make the situation harder, food has never been more important. Food today plays a key role in daily life with consistency, value, and quality being at the top of customers ‘must haves’. It is now time for businesses to find new solutions and answers...Read and watch here: Presenting an exciting new video from EPUpcoming Events:Olympians Leadership TalkWe are delighted to announce that we will be joined by a panel of Olympic Medalists who will share their passionate stories and experiences during their time at the world's foremost sports competition.The insightsful and relaxed discussion will focus around Leadership and Culture and following the first session where rugby star Schalk Brits provided the room with a truthful and immense insight into his time as a Saracens player.This next exciting session for EP’s Leadership Talk series takes place in the evening of Tue 20th March and will take place at the Sanlam UK offices in central London. Alongside Sanlam are other partners IndiCater and The Sporting Wine Club. All believe in bringing the sport and hospitality worlds together for shared learning and real value.To find out more and register interest please contact Ben.Butler@epmagazine.co.uk